10 Questions to Ask Before Hiring a Casino Party Company

Event Planning

10 Questions to Ask Before Hiring a Casino Party Company

Before you sign a contract with a casino party company, ask these 10 questions to make sure you are hiring the right team for your event.

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Casino Party USA
••3 min read

Hiring a casino party company is one of the most important decisions you'll make when planning a casino night. The right company will make your event unforgettable. The wrong one will leave you scrambling to explain to your guests why the dealers don't know the rules of blackjack.

Before you sign any contract, ask these 10 questions. The answers will tell you everything you need to know about whether a company is worth hiring.

1. How Long Have You Been in Business?

A company that has been operating for 20 or 30 years has seen thousands of events. They've dealt with every possible scenario. Look for a company with at least 10 years of experience. The best companies have been in business for 20+ years.

2. How Many Events Have You Produced?

A company that has produced 25,000+ events has refined their process in ways that a company with 500 events simply hasn't. Ask for a specific number. A reputable company will be proud to share it.

3. Are Your Dealers Professionally Trained?

Ask specifically: How do you hire your dealers? What training do they receive? Can they teach guests who have never played before? How do you handle a dealer who isn't performing well at an event?

4. What Kind of Equipment Do You Use?

Ask about table quality, chip weight and feel, and whether they use professional-grade playing cards. The best companies invest in their equipment because they know it directly impacts the guest experience.

5. What's Included in Your Quote?

Ask specifically: Is setup and teardown included? How many tables and dealers are included for my guest count? How long will the dealers be at my event? Are there any additional fees?

6. Do You Have References or Reviews I Can Check?

Look for reviews on Google, Yelp, GigSalad, and The Bash. A company with hundreds or thousands of reviews across multiple platforms has a proven track record.

7. Are You a Member of Any Professional Associations?

The National Association of Casino Party Operators (NACPO) is the leading trade association for casino party companies in the United States. Ask if the company is a NACPO member.

8. Do You Have Insurance?

Any legitimate casino party company should carry general liability insurance. Ask for a certificate of insurance before signing any contract.

9. Have You Worked at My Venue Before?

A company that has worked at your venue before knows the layout, the loading dock situation, the parking, and any quirks that might affect setup. If they haven't, ask how they handle new venues.

10. What Happens If Something Goes Wrong?

Ask: What happens if a dealer calls in sick? What if equipment breaks? What is your cancellation and refund policy? A company that has been in business for decades has contingency plans for all of these scenarios.

Why Casino Party USA Stands Out

Casino Party USA has been producing casino nights since 1995. We've answered every one of these questions thousands of times, and we're proud of every answer. With 44+ cities served, 25,000+ events produced, professional dealers, casino-grade equipment, and NACPO membership, we've built our reputation one event at a time.

Ready to see how we answer your questions? Request your free quote today and let's start planning the casino night your guests will never forget.

Casino Party USA provides professional casino night entertainment, casino-themed events, casino game rentals, corporate casino nights, Vegas-style parties, and fundraising casino events throughout the United States.

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